| Responsible for managing social media accounts. | Grew Instagram following by 157% in 6 months through targeted content strategy and community engagement, generating 500+ qualified leads monthly. |
| Worked on customer support tickets. | Resolved 600+ support tickets with 98% satisfaction rating, consistently exceeding team response time targets by 35%. |
| Helped with sales presentations. | Delivered 50+ product demos to enterprise prospects, directly contributing to $2.3M in new annual recurring revenue. |
| Participated in team meetings. | Led weekly sprint planning meetings and introduced agile best practices that increased team velocity by 22%. |
| Assisted with event planning. | Coordinated logistics for annual user conference with 1,200+ attendees, earning 95% positive feedback post-event. |
| Did data entry and maintained spreadsheets. | Automated manual data entry processes using Excel macros, reducing processing time by 75% and eliminating errors completely. |